Shipping policy

Shipping Policy

Thank you for shopping with Vexorli! We are dedicated to providing you with a smooth and reliable delivery experience. Please review our shipping policy below to understand how and when your items will arrive.

1. Order Processing Time
- Orders are typically processed and dispatched within 1 to 3 business days after being placed.
- Orders are not processed or shipped on weekends or major holidays.

2. Shipping Methods & Costs
- We proudly offer Free Shipping on all orders across Canada and our supported shipping destinations.
- Shipping costs are fully integrated into our product pricing, meaning there are no hidden fees or surprise shipping charges at checkout.

3. Estimated Delivery Times
Because we partner with international suppliers and fulfillment networks (such as AutoDS) to bring you curated home decor, delivery times typically range from:
- Standard Shipping: 7 to 15 business days (depending on the destination and supplier location).
- Please note that these timeframes are estimates and not guaranteed. Unforeseen delays caused by customs processing, postal carrier backlogs, or peak holiday seasons may occasionally occur.

4. Shipment Tracking
- Once your order has shipped, you will receive a shipping confirmation email containing a tracking number so you can monitor your package's journey right to your door.
- If you do not receive a tracking number within 5 business days of placing your order, please reach out to us.

5. Incorrect Address Disclaimer
- It is the buyer's responsibility to ensure that the shipping address entered at checkout is correct. 
- If an incorrect address is provided and the package is returned to sender or delivered to the wrong location, Vexorli cannot be held responsible, and reshipment or refund costs will be borne by the customer.

6. Customs, Duties, and Taxes
- Customers ordering from outside Canada or within specific regions are responsible for any applicable import duties, customs fees, or local taxes levied by their local customs office.

Contact Us
If you have any questions or concerns regarding your shipment, please contact our support team at:
Email: sainisaab22112006@gmail.com
Website: vexorli.shop